New ‘Via to Transit’ shuttle service app launched in Tukwila


King County Metro, Sound Transit and City of Seattle today launched a new on-demand shuttle service called Via to Transit that will make it more convenient to take transit in southeast Seattle and Tukwila.

Customers in the service areas can use the Via app or call 206-258-7739 to hail a ride to and from five Link light rail stations where they can board a Metro bus or a Link light rail train. They can pay with their ORCA card, which will automatically apply as a transfer toward a trip on a bus or train.

Download the Via app here:


“We are making it more convenient than ever to hop on board our high-capacity regional transit system,” said King County Executive Dow Constantine. “The on-demand service we are bringing to southeast Seattle and Tukwila reflects our commitment to outstanding customer service, making it easy to take transit to work, school, or play, and back home again.”

“This project is a boon to Sound Transit’s mission: Connecting more people to more places,” said Redmond Mayor and Sound Transit Board chair John Marchione. “The innovative partnership with Via looks to a future where on-demand services work seamlessly with mass transit and builds ridership.”

“As we continue to build a city of the future, we are providing new ways for our neighbors to access transit. Reliable, affordable transit creates pathways to jobs, training, school, and opportunity, and we will continue to provide more choices for Seattle residents,” said Seattle Mayor Jenny A. Durkan. “Thanks to the City’s investment and strong partnerships, this new first-last mile connection will help ensure that South Seattle residents have more options for safely and quickly getting to key transit hubs as we continue navigating the Seattle Squeeze.”

The five Link light rail stations where Via to Transit will offer service to and from are Mount Baker, Columbia City, Othello, Rainier Beach and Tukwila International Boulevard. Customers also have the choice to hop on board one of the many bus routes that connect to the Link light rail stations.

Via to Transit costs the same as a Metro bus trip. Passengers can tap their ORCA card upon boarding Via to Transit and will automatically transfer fares between Via to Transit and buses or Link light rail.

The yearlong pilot project is partly funded by $2.7 million from the voter-approved Seattle Transportation Benefit District. Sound Transit also successfully applied for a Mobility on Demand Sandbox grant from the Federal Transit Administration to test the effectiveness of providing on-demand ride-share connections to transit stations.

Via to Transit will make it more convenient for customers to connect with the region’s growing transit system. On-demand services like this make it easier for residents who do not own a car or prefer not to drive and park, live within a long walking distance of a transit hub, or can’t find open spaces at park-and-rides to take transit.

The service is provided by Via, a leading provider and developer of on-demand shared mobility solutions. Via works with cities and transportation agencies around the world to connect more people to transit. Via has partnered with some of the world’s largest public transit agencies to solve pressing transportation needs including Los Angeles Metro, Singapore’s Land Transportation Authority, Transportation for London, and Berlin’s Berliner Verkehrsbetriebe.

“Via’s technology is redefining mobility across the globe, and we are thrilled to partner with King County Metro, an innovation-forward agency, to provide residents with a convenient, affordable, and congestion-reducing dynamic transportation alternative,” said Daniel Ramot, Co-founder and CEO of Via. “Via’s powerful passenger matching and vehicle routing algorithm is the solution to solving the first-and-last mile challenge, seamlessly integrating into the existing public transit infrastructure to connect residents to transit hubs in their communities.”


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